Provus, provides banks with ATM operation services with an EMV certified infrastructure transaction and network management, 24/7 ATM monitoring, recording and follow up of faults, problem analysis and help desk services. Provus is capable of providing ATM operation solutions from one end to another or only for the requested services.

With its ATM monitoring services and its vast information archive due to long years, a PAYS monitoring application which is developed completely by Provus software team delivers service 24/7. The PAYS monitoring application is capable of solving all problems related to automatic follow up and log producing and it sends the authorized people automatic warning signals. The follow up and reporting problems of all steps regarding such matters are solved through PAYS.

Provus, which can support different types of ATM’s and different message protocols with its flexible system infrastructure, can provide service independent of brands. Beside ATM standard functions, it supports transactions such as money accepting and bill payment.

An effective operational process management is actualized within the scope of operation procedures formed jointly with each individual customer which receives service and the measure and monitoring reports regarding the performance of the related services are sent to the customers regularly.

ATM Operational Services;

• ATM Management System
• ATM Network and Transaction Management
• 24/7 Monitoring
• Debit Card Management System
• ATM Acquiring Support
• Support for all Credit Cards and Debit Card functions
• Multi-currency, Multi-institution and Multi-language support
• Chargeback
• Fraud and security management
• Clearing, Reporting and Data Transfer